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dissolves instantly [userpic]

some things in life aren't meant to be understood...

November 16th, 2004 (06:38 pm)

current mood: frustrated

for example, the billing practices by Sprint PCS...

or my insurance company "oh, we were holding those claims because we need to know if your spouse has any other coverage..."
"well, did you even think about calling us or sending us a letter in the mail?"
didn't think so.



and to top it all off, the fuzzy princess pink sweater I ordered from Victoria's Secret, way back in July, finally came out of backorder & "shipped" on the 29th of October... according to the email I got.
but have I received this sweater?
nothing to date.
called them and spoke w/Daniel... odd... it's a good thing I didn't have to talk about my panty purchase. but it's ok, he sounded gay.
anyway, he said that it should have been received on the 10th of November.
no Daniel. no fuzzy princess pink sweaters here.
so he was going to put in another order for it, should ship w/in 7-10 days.
but wait, did you still want princess pink?
oh, well that's backordered until the fourth of December, and then it will ship w/in 7-10 days after the invoice is registered.
just cancel that order Daniel.
so at least I have a 50 some odd $$$ credit on my VS account now....

so should I buy those boots? I already have them paid for...::sigh::....

in general, I am quite impressed that all three of these accounts just managed to be all screwed up. at least it's consistent...

I can't sit here anymore- Andrew gave the birds’ broccoli today, and it stinks. :oX


Posted by: Tongue-tied & twisted just an earth-bound misfit I (supa)
Posted at: November 16th, 2004 07:54 pm (UTC)

you feed birds broccoli? o_0!!

Posted by: dissolves instantly (sahrie)
Posted at: November 16th, 2004 07:57 pm (UTC)

ya, and they love it.

it's cute b/c one of our baby lovebirds' cage is next to the parakeets, so she thinks she's a big parakeet... chirps like 'em, likes to eat like 'em... and I think she has a crush on Gomer [the oldest bird [a parakeet], & a male]
they both sit there and stare at eachother through the bars of their cages.

awhh.. smooshy...

Posted by: "soprannomi" (dropdeadgothic)
Posted at: November 19th, 2004 03:28 pm (UTC)

Don't get me started on Sprint's billing practices...I had to ride out a two year contract, with the worst customer service I've encountered with a cell carrier thus far.

Posted by: dissolves instantly (sahrie)
Posted at: November 20th, 2004 12:40 pm (UTC)
hum de dum

that doesn't fill me with hope.

I was with TMobile a few years ago, and they were so screwy w/their billing practices, that I didn't have a cell phone for AGES... and now, I've only been w/Sprint since mid-October, and I already hate their billing... ugh. and I am in a 2 yr contract as well.


who do you go through now?

Posted by: "soprannomi" (dropdeadgothic)
Posted at: November 20th, 2004 06:05 pm (UTC)

We're with T-Mobile, after much research and asking around. We were with Sprint for two years and the issue we had with them was that we had a "credit limit" - they put your current bill online for a month before they wrap it up w/ any extra charges and send it to you at the end of the cycle. The problem was that they'd send the bill, and instantly put the new bill for the next month online therefore, you technically had "two" outstanding bills but only one was due. Two bills put us over our credit limit, and they'd turn off our phones with no letter, email, phone call, no warning whatsoever. This happened every few months, if we didn't remember to try and pay the final bill online the day the minutes changed over, to avoid having two bills oustanding. Every time we talked to them about it, they just shrugged it off and said there was nothing they could do about the credit limit. It made no sense since the second bill wasn't going to be due for 4 weeks! I thought it was very screwy and couldn't wait until those 2 years were over! Never again will I sign a 2 year plan with ANY cell phone service. We'd considered just using a cell phone, and disconnecting the home phone, since it's seldom used now. If the phones we relied on, were suddenly turned off with no advance notice, no one could reach us. It took at least 24 hours to get them turned back on.

Posted by: dissolves instantly (sahrie)
Posted at: November 20th, 2004 06:18 pm (UTC)
sPehShAll Edh

oh what a byotch!
I don't think I'll have a problem like the one you guys had... just b/c my limit is about five times more than my average montly bill.... *knocks on wood* - just in case.

the problem I had w/T-Mobile had to do with the text messages. I had paid for 500 a month, and they would only detail the ones they claim you made after you exceeded those 500... so you would never see any of the ones you made w/in the 500 limit ...
I don't know if they've fixed that problem yet tho or not... ::shrug:: don't care, won't be going back to them, and if Sprint doesn't pick their ass up off the ground too, then after these two years I'll probably go w/out a cell phone again... maybe move on to Virgin??

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